877-218-1776 
877-218-1776 Frequently Asked Questions
How often do you update your materials?
We continuously update all of our material based on updates and changes to the exams and based on feedback from students and outlines and guidance from regulators.
Can I access the exam prep software from more than one computer?
Yes, you may access your online exam prep software from any computer, phone or tablet with an internet connection.
Does the software expire?
You have 6 months from the date of purchase to use the online version of the software.
I am trying to access my exam prep software but cannot find my login information. Where do I find that?
If you purchased the software over our website your login information was sent to your email address on your order. Please check your email account and any junk email folders you may have for your login instructions.
I am getting an error message when I am trying to login to the software, What do I do?
Please note your login information is case sensitive. If you have purchased the software more than 6 months ago your access has expired.
I just placed an order and I did not receive my software, what should I do?
The software was sent instantly to you when your order was placed. Depending on the level of protection you have on your computer, your computer may have sent the unrecognized email to a Spam folder. Please check your Spam folder.
I need some technical support how can I contact you?
We are located in New York City and provide technical support from 9AM to 5PM EST. Our sales support team does monitor email after hours and will try to respond to your email questions sent to sales@securitiesce.com.
Is the exam preparation software MAC compatible?
Our online exam preparation software may be used on any MAC, iPad, iPhone or PC based computer.